AniCura Ars Veterinaria Hospital Veterinari

The medical team receives glowing praise for the expertise of referral oncologists, surgeons, and neurologists such as Dr. Mascort, Dr. Pérez, and Dr. Zugadi, who explain complex diagnoses with great clarity. Nonetheless, the emergency intake and on-call shifts attract criticism regarding perceived communication gaps, impersonal bedside manner, or discrepancies in the updates provided.

As a 24-hour emergency referral hospital, AniCura Ars handles severe medical conditions and critical trauma referred from across the metropolitan region. Many pet parents commend the cutting-edge surgical procedures, MRI and CT diagnostics, and intensive care monitoring that saved their pets. Conversely, several clients recount painful losses and critical complications during emergency visits.

Waiting times in the 24-hour emergency department draw substantial criticism from visiting pet owners. Several clients report extended waits in the reception area before seeing a specialist, particularly during nighttime hours or holiday periods. Although life-threatening cases receive immediate priority under hospital triage protocols, long delays create significant anxiety and frustration.