Veterinary Clinics
464 New Lots Ave, Brooklyn, NY 11207, Brooklyn
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As the place states it on its own website.
Veterinary clinic in Brooklyn, New York
ASPCA Community Veterinary Clinic in East New York offers subsidized preventive care for dogs and cats of eligible residents on public assistance. Services include physical examinations, routine vaccinations, and spay or neuter surgery by appointment only.
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Opening hours
Hours checked 7 Oct 2026 · source
pawenn summary of 14 Google reviews from April – October 2026
A majority of reviewers report immense difficulty reaching the clinic by telephone, noting unanswered calls, automated messages stating phone lines are closed during business hours, and prolonged hold times exceeding an hour. While in-person staff provide thorough explanations, phone support remains a persistent frustration for callers.
Booking an appointment proves challenging for many pet owners, who describe waiting on hold for hours or calling back continuously over several weeks without securing a slot. A few clients note that calling right before lines open or walking in at opening can yield a same-day visit, but scheduled availability fills up almost instantly.
Clients who successfully attend appointments describe the on-site veterinary staff as professional, attentive, and deeply compassionate during bereavement support. Conversely, multiple reviewers share frustration regarding telephone interactions, describing phone representatives as unhelpful or dismissive when inquiries cannot be accommodated.
Reviewers report that phone lines are heavily congested, often requiring callers to dial early in the morning and wait on hold for extended periods.
Yes, several disappointed reviewers emphasize that clinic eligibility is strictly limited to specific local zip codes, and pets from other areas are turned away.
Clients who secure an appointment report clean facilities, minimal waiting room delays, and caring staff who provide thorough instructions and compassionate support.
Summary of public Google reviews; pawenn does not verify them.
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