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Veterinary Clinics

Balboa Veterinary Medical Center

10361 Balboa Blvd, Granada Hills, CA 91344, North Valley

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Address

10361 Balboa Blvd, Granada Hills, CA 91344, North Valley

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  • Online booking

As the place states it on its own website.

About

Veterinary clinic in North Valley, Los Angeles

Balboa Veterinary Medical Center provides comprehensive companion animal care in Granada Hills. Services include preventive wellness examinations, vaccinations, dental procedures, and soft tissue surgery.

Specialties

SurgeryDentistry

Opening hours

Monday
8:00 AM⁠–⁠6:00 PM
Tuesday
8:00 AM⁠–⁠6:00 PM
Wednesday
8:00 AM⁠–⁠6:00 PM
Thursday
8:00 AM⁠–⁠6:00 PM
Friday
8:00 AM⁠–⁠6:00 PM
Saturday
8:00 AM⁠–⁠4:00 PM
Sunday
Closed

Hours checked 8 Oct 2026 · source

What customers say

pawenn summary of 7 Google reviews from April – October 2026

All reviews on Google
Mostly negative5 of 7 reviews

Widespread dissatisfaction with staff conduct

Recent reviews reflect strong negative sentiment regarding the practice's staff. While one client noted a friendly front desk team, most reviewers report dismissive, unhelpful attitudes from clinical personnel. Pet parents express deep frustration over perceived indifference, lack of accountability when complications occur, and inadequate clinical attentiveness during critical consultations.

Mostly negative3 of 7 reviews

Critical outcomes and severe complications

Reviewers report alarming medical issues and negative clinical outcomes following visits to the hospital. Documented complaints include post-injection site reactions and infections leading to masses on pets' hips, as well as an emergency C-section delay that tragically resulted in the loss of an entire litter of puppies. None of the reviews during this timeframe report positive treatment outcomes.

Mostly negative3 of 7 reviews

Breakdowns in guidance and accountability

Owners describe significant communication failures before and after treatment. Disappointed clients cite conflicting information regarding surgical capabilities, lack of emergency guidance when a pet went into labor, and a refusal by clinic management to take responsibility or discuss refunds after medical complications. Reviewers emphasize that clear, honest instructions were absent when most needed.

Questions owners ask

Does the clinic perform emergency surgeries on-site?

One reviewer reported being turned away during labor for a C-section and told surgeries were not performed, despite prior guidance.

How does the practice handle complications following injections?

Clients report frustration with a lack of accountability and refusal of refunds when pets developed injection site reactions.

What should pet owners know about wait times and scheduling?

A reviewer noted prolonged wait times alongside dismissive interactions during their visit.

Is the front desk staff approachable?

One client appreciated friendly front office personnel, though other reviewers noted cold and uncommunicative staff attitudes.

Summary of public Google reviews; pawenn does not verify them.

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