Veterinary Clinics
10204 Mason Ave, Chatsworth, CA 91311, North Valley
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Checked 9 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.
As the place states it on its own website.
Veterinary clinic in North Valley, Los Angeles
Banfield Pet Hospital in Chatsworth provides general veterinary care inside PetSmart on Mason Ave. Services include preventive health exams, routine vaccinations, dental cleanings, soft tissue surgery, microchipping, and diagnostic testing.
Specialties
Opening hours
Hours checked 9 Oct 2026 · source
pawenn summary of 9 Google reviews from April – October 2026
Clients express polarized impressions of the hospital team. Several pet parents praise caring doctors like Dr. Nori and supportive veterinary assistants during stressful visits. Conversely, dissatisfied reviewers criticize indifferent front desk receptionists, lack of empathy, and perceived disinterest in pet emergencies.
Communication quality receives substantial criticism in recent reviews. While one client appreciated proactive postoperative phone check-ins, multiple owners report severe communication failures, including unreturned diagnostic test explanations, ignored greetings, and no status updates during long waits.
Reviews reflect divergent clinical experiences across different services. Satisfied pet owners report smooth dental cleanings and dependable preventative wellness care. However, critical reviews describe unresolved medical crises, inability to collect routine diagnostic samples, and abrupt health declines.
Yes, clients report that veterinarians like Dr. Nori conduct follow-up phone calls to ensure pets recover well following dental cleanings.
Reviewers note mixed experiences, with some clients reporting waiting up to forty minutes in exam rooms without staff updates.
Yes, clients utilize Banfield wellness care plans for routine checkups, vaccinations, and ongoing preventative pet monitoring.
Summary of public Google reviews; pawenn does not verify them.
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