Phone
Website
Address
Contact the business directly - pawenn takes no fees.
This place has not published prices. City averages, not this place's prices:
As the place states it on its own website.
Banfield Pet Hospital is located inside PetSmart on Gaston Avenue in the Lakewood area of Dallas. The clinic provides routine wellness checkups, vaccinations, dental cleanings, microchipping, and soft-tissue surgical procedures. Preventive petcare packages are available for dogs and cats.
Specialties
Opening hours
Hours checked 17 Oct 2026 · source
pawenn summary of 19 Google reviews from April – October 2026
Numerous clients praise Dr Thorne, Dr Osadiaye, and receptionist Annabel for their compassionate care, thorough explanations, and friendly service during routine veterinary checkups. Conversely, dissatisfied pet owners report sharp contrasts, describing instances of unhelpful phone interactions, unstaffed front desks during morning drop-offs, and perceived indifference from practice management.
Pet parents highlight positive clinical outcomes for routine wellness treatments, dental cleanings, kennel cough management, and vaccination programmes. However, multiple critical reviews express serious concerns regarding diagnostic oversight, including disputes over suggested surgical procedures, delayed communication, and a reported refusal to triage an urgent case.
Most pet owners appreciate that clinic staff treat dogs and cats with warmth and consideration during examination visits in Lakewood. Reviewers note that pets often remain relaxed during routine dental work and nail trims. While one owner felt their dog's quick was trimmed improperly, the majority observe caring, patient handling.
The clinic is situated inside the PetSmart store on Gaston Avenue in the Lakewood area.
The practice focuses on scheduled appointments and preventive care; clients report that acute emergencies should seek specialized emergency hospitals.
The hospital provides routine wellness exams, vaccinations, dental cleanings, microchipping, and Optimum Wellness Plans.
Yes, appointments are arranged in advance through Banfield's portal or by telephone.
Summary of public Google reviews; pawenn does not verify them.
No reviews yet - been here with your pet? Be the first.
Keep exploring
What customers say: Contrasting reports on staff and management
Feline veterinary clinic providing examinations, urgent care, dentistry, and surgery.
What customers say: Gentle and affectionate animal handling
Veterinary hospital in Dallas providing wellness exams, surgery, dental care, and exotics care.
What customers say: Experienced feline veterinary care team
Feline veterinary hospital offering wellness checkups, diagnostics, dentistry, and surgery.
What customers say: Decades of care from Dr Block
Veterinary hospital offering wellness examinations, diagnostic testing, and medical care.
