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Veterinary Clinics

Banfield Pet Hospital

2480 W 60th St, Hialeah, FL 33016, District 12 – Doral / Sweetwater / Medley

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Address

2480 W 60th St, Hialeah, FL 33016, District 12 – Doral / Sweetwater / Medley

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Prices

Checked 9 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.

Good to know

  • Pharmacy on site
  • Parking

As the place states it on its own website.

About

Veterinary clinic in District 12 – Doral / Sweetwater / Medley, Miami

Banfield Pet Hospital located on West 60th St in Hialeah provides comprehensive petcare services. The clinic offers preventive checkups, routine vaccinations, dental cleanings, surgical care, and in-house laboratory diagnostics.

Emergency: If this is a life-threatening medical emergency, don't wait. Please contact your local emergency veterinary hospital immediately.

Specialties

SurgeryDentistryX-rayLaboratory

Opening hours

Monday
8:00 AM⁠–⁠6:00 PM
Tuesday
8:00 AM⁠–⁠6:00 PM
Wednesday
8:00 AM⁠–⁠6:00 PM
Thursday
8:00 AM⁠–⁠6:00 PM
Friday
8:00 AM⁠–⁠6:00 PM
Saturday
8:00 AM⁠–⁠5:00 PM
Sunday
Closed

Hours checked 9 Oct 2026 · source

What customers say

pawenn summary of 17 Google reviews from April – October 2026

All reviews on Google
Mixed10 of 17 reviews

Sharp divide over staff attitude

Reviewers display sharply divided opinions regarding the hospital team in Hialeah. Satisfied clients describe the front desk and veterinary staff as friendly, welcoming, and helpful during routine wellness visits. However, an equal number of critical reviewers report rude interactions, perceived hostility, dismissive responses to pet owners, and a severe lack of empathy from clinic personnel.

Mostly negative4 of 17 reviews

Persistent frustration with wellness plans

Clients express strong dissatisfaction regarding hospital pricing models and recurring wellness plan contracts. Multiple pet owners report feeling trapped in high cancellation fees, costly contractual obligations, and unexpected billing charges. Reviewers warn that the wellness packages feel financially driven rather than focused on patient care, leaving several clients feeling overcharged.

Mostly negative3 of 17 reviews

Negative experiences with phone support

Communication is a recurring point of criticism among pet owners contacting this Hialeah facility. Reviewers report rude customer service over the telephone, including unhelpful staff and dismissive answers to basic medical questions. Multiple clients note difficulties obtaining clear explanations about care plans and charges, creating significant frustration during stressful clinic visits.

Questions owners ask

What do clients report about the Banfield Optimum Wellness Plan?

Reviewers advise carefully reading terms beforehand, as multiple owners report high cancellation fees and rigid monthly contract obligations.

Does Banfield Pet Hospital in Hialeah require appointments?

Yes, scheduled appointments are standard for routine care, examinations, and surgical procedures at this hospital.

How is telephone support evaluated by clients?

Several clients report negative experiences with phone interactions, noting rushed answers and unhelpful front desk communication.

What preventive veterinary services are offered?

The hospital provides comprehensive routine examinations, vaccinations, dental cleanings, and diagnostic laboratory testing.

Summary of public Google reviews; pawenn does not verify them.

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