Veterinary Clinics
645 W Roosevelt Rd, Chicago, IL 60607, Near West Side (West Loop / Greektown / Little Italy)
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Checked 10 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.
Veterinary clinic in Near West Side (West Loop / Greektown / Little Italy), Chicago
Banfield Pet Hospital in Chicago South Loop is located inside PetSmart near Roosevelt Road. The veterinary team provides preventive wellness care, routine checkups, vaccinations, and microchipping for dogs and cats.
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Hours checked 10 Oct 2026 · source
pawenn summary of 22 Google reviews from April – October 2026
The majority of pet owners highlight courteous, warm, and accommodating interactions with veterinarians, veterinary assistants, and front desk receptionists. Families describe deeply empathetic support during challenging end-of-life visits and praise clinicians who listen attentively to ongoing health concerns. However, isolated reviews report rushed consultations and condescending communication styles.
Clients appreciate that staff members treat dogs and cats with affection and patience during routine health visits and wellness exams. Reviewers observe that assistants build genuine relationships with individual animals, easing stress during clinic appointments. Conversely, one pet parent raised serious concerns regarding rough leash handling and unmonitored kennel conditions.
Pet owners express dissatisfaction regarding unexpected charges and recent price increases at the clinic. Multiple clients report high costs for administrative documentation, including government travel health certificates, as well as separate fees for feeding pets during day stays. Reviewers also express disappointment that multi-pet discount options are unavailable on wellness plans.
Most pet owners describe the staff as compassionate and attentive, though occasional reviews mention rushed or impersonal communication.
Yes, clients report that additional charges may apply for feeding and monitoring pets during extended day drop-offs.
Reviewers note that the clinic's Optimum Wellness Plans currently do not provide multi-pet discounts for families with several animals.
Summary of public Google reviews; pawenn does not verify them.
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