Veterinary Clinics
Av. de Isabel de Valois, 55, Hortaleza, 28050 Madrid, España, Hortaleza
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Veterinary clinic in Hortaleza, Madrid
Clínica Hospital Veterinario Caservet Sanchinarro serves pets in the Valdefuentes and Hortaleza district. The hospital is equipped for clinical consultations, routine health plans, and continuous 24-hour in-person emergency assistance.
Opening hours
Hours checked 15 Oct 2026 · source
pawenn summary of 40 Google reviews from April – October 2026
Many pet owners praise the dedication and skill of vets such as Sandra, Laura, and Paula during difficult emergency visits. However, several reviews highlight noticeable inconsistencies in front-desk communication and customer service, noting an occasional lack of empathy or brusque responses during sensitive moments.
Several clients express frustration with the high cost of emergency consultations and diagnostic testing, which they consider steep. Recurring complaints also focus on Caser health plan coverage, pointing out unexpected fees for routine lab work and administrative hurdles when trying to cancel contracts after an animal has passed away.
Most clinical evaluations highlight successful interventions in severe trauma cases, extensive injuries, and emergency accidents. Owners appreciate accurate diagnoses that prevented invasive surgeries or stabilized critical patients, although one detailed complaint reports an unsuccessful and costly dental procedure.
Yes, they handle in-person emergencies, though clients advise calling ahead to confirm on-duty personnel and current facility hours.
Reviews are mixed; some clients appreciate routine check-ups, while others criticize exclusions during emergencies and continued membership fees.
Yes, scheduling an appointment in advance is advised for general consultations and routine follow-ups to minimize clinic wait times.
Yes, they feature digital radiography, ultrasound, and in-house laboratory testing to produce detailed reports during patient visits.
Summary of public Google reviews; pawenn does not verify them.
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