Grooming
4 Novar Dr, Glasgow G12 9UT, United Kingdom, Partick East/Kelvindale
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Grooming salon in Partick East/Kelvindale, Glasgow
Elite Dog Spa West End is a canine grooming salon located on Novar Drive. The facility caters to dogs of all sizes, offering bathing packages, breed styling, coat conditioning, and spa treatments. Supervised day care sessions are also provided alongside grooming appointments.
Opening hours
Hours checked 16 Oct 2026 · source
pawenn summary of 13 Google reviews from October 2024 – October 2026
Reviews present contrasting opinions regarding the salon personnel following recent management changes. Many clients praise individual groomers for being kind, patient, and welcoming with anxious dogs. However, several critical reviewers report dismissive customer service, staff turnover, and inflexible communication regarding bookings.
Most pet parents appreciate how gently the groomers interact with their pets during appointments. Reviewers frequently describe staff taking extra time with nervous spaniels and cockapoos, avoiding rushed handling around sensitive facial areas. Aside from one report of grooming distress, the general consensus reflects affectionate pet care.
Feedback concerning grooming finishes shows a mixture of satisfaction and concern. Several reviewers share enthusiasm over clean, tidy styling and beautiful coat trims for their dogs. Conversely, a severe complaint cited an accidental laceration during a grooming session, leading to divergent client assessments of overall service quality.
The salon offers full dog grooming, puppy packages, spa treatments, coat styling, and supervised dog daycare.
Yes, multiple reviewers note that groomers are patient and work gently with anxious pets without forcing uncomfortable procedures.
Customer feedback mentions a cash payment preference at the salon, while cancellations may incur direct booking fee charges.
Yes, the salon operates on Saturdays from 9:30am to 5:00pm, remaining closed on Sundays.
Summary of public Google reviews; pawenn does not verify them.
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