Veterinary Clinics
13725 Foothill Blvd, Sylmar, CA 91342, North Valley
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Veterinary clinic in North Valley, Los Angeles
Five Star Veterinary Center provides comprehensive veterinary medical and surgical care for pets in Sylmar. The hospital offers preventive wellness exams, pet dental care, and soft tissue procedures.
Opening hours
Hours checked 8 Oct 2026 · source
pawenn summary of 11 Google reviews from April – October 2026
Pet owners report sharply contrasting interactions with the clinic team. Longtime clients praise the compassionate nurses and doctors for kind checkups. In contrast, multiple recent reviews complain of rude behavior, hostile front office receptionists, and difficulties speaking directly with a licensed veterinarian regarding patient treatment.
While some pet parents note gentle handling of puppies and senior dogs, several reviewers describe distressing treatment experiences. Reports include visible neck bruising following handling, inaccurate prescription dosages that made pets ill, and an apparent lack of attentiveness from specific staff members during clinical visits.
Although routine medication purchases are described as satisfactory by some clients, several reviews highlight concerning medical outcomes. Pet owners cite receiving feline medication for dogs, improper dosage instructions, and treatments that led to formal medical board inquiries and lasting distrust among clients.
Several clients report interacting primarily with technicians and front desk staff, finding it difficult to consult a doctor directly.
Regular visitors mention that the facility and examination rooms are kept clean and orderly during routine appointments.
Yes, clients mention scheduling visits for routine teeth cleaning and canine dental examinations.
Some pet owners consider fees reasonable, while others feel pressured into higher charges for prescriptions.
Summary of public Google reviews; pawenn does not verify them.
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