Pet Hotels
29 Chem. de la Marteleine, 13011 Marseille, France, 11e arrondissement
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Pet hotel in 11e arrondissement, Marseille
Keepdog is a canine boarding pension in Marseille 11th offering dog care services.
pawenn summary of 5 Google reviews from October 2025 – October 2026
Several owners express serious concerns regarding boarding conditions and whether promised daily walks were fulfilled. Some report dogs returning dehydrated or receiving no news during their stay, despite positive feedback from other clients happy with the setting.
Feedback regarding the manager's attitude and hospitality is sharply divided. While some owners describe a caring family welcome for their dogs, others report aggressive reactions during drop-off appointments and a serious lack of professional conduct on site.
Clients report a noticeable lack of responsiveness and transparency during boarding stays. Several pet guardians highlight a refusal to provide photo updates or difficulties in reaching the kennel by phone upon arriving for scheduled appointments on site.
Several recent reviews report difficulties in obtaining photos or updates about the dog during the stay.
Drop-offs are arranged by prior appointment, though some clients report unexpected issues upon arrival.
The kennel advertises multiple walks per day, though customer feedback differs regarding actual outdoor time.
Summary of public Google reviews; pawenn does not verify them.
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