Paws and Claws Medical Center

While long-time clients praise Dr. de Armas and veterinary technician Jessica for kindness and dedication, critical reviews outnumber compliments over the last six months. Unhappy owners describe rushed evaluations, perceived dismissiveness when raising pet symptoms, and situations where veterinarians reportedly declined further service following online criticism.

Reviewers frequently bring non-traditional pets to the facility, including sugar gliders, parrots, canaries, hamsters, and reptiles. Many clients emphasize that the veterinary team handles delicate species gently and understands husbandry requirements. Aside from a few disappointed exotic owners, most pet parents appreciate having a dedicated exotic clinic in Miami.

Treatment results show marked variation depending on case severity and timing. Favorable reviews recount successful canine spay surgeries, dental procedures for sugar gliders, and recoveries from severe heavy metal toxicity. Conversely, distressed reviewers report delayed diagnosis of respiratory illness in reptiles or pet birds that passed away shortly after visits.