Pet Shops
OC Nový Smíchov, Plzeňská 8, 150 00 Praha 5-Smíchov, Česko, Praha 5
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As the place states it on its own website.
Pet shop in Praha 5, Praha
Pet Center store located on the ground floor of OC Nový Smíchov in Prague 5 offers pet foods, bedding, leashes, scratch posts and carriers. The shop offers freshwater aquatics, rodent care, underground parking within the mall and order pick-up services.
Opening hours
Hours checked 4 Oct 2026 · source
pawenn summary of 11 Google reviews from April – October 2026
Customer reviews over the past six months predominantly express dissatisfaction with staff behavior at checkout and across the store. Shoppers report impolite attitudes, failure to greet patrons, inappropriate remarks, and poor pet knowledge. Only a minority of clients report helpful, pleasant service.
Pet owners repeatedly point out serious errors when receiving product advice on feeds and supplies, including confusing urine repellent with puppy attractant or recommending the wrong food. Additional complaints highlight reluctance to handle returns, though isolated praise notes willingness to speak English.
Reviews reflect negative experiences regarding defective items, low-quality supplies, and difficult return procedures within the shopping center store. While some owners appreciate finding basic items for cats and rodents, others caution against overpriced items that fail shortly after purchase.
The store is located in OC Nový Smíchov in Prague 5 and follows mall opening hours daily.
Reviews indicate difficulties with in-store returns and strict staff policies regarding refunds.
Clients in reviews note that certain staff members are willing and able to communicate in English.
Summary of public Google reviews; pawenn does not verify them.
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