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Pet shop in Brooklyn, New York
PetSmart on Atlantic Avenue in Boerum Hill offers pet supplies, nutritious foods, and gear for dogs, cats, and small pets. The location provides pet grooming salon services and positive reinforcement dog training courses. Pet parents can also adopt cats in partnership with local animal rescues.
Opening hours
Hours checked 7 Oct 2026 · source
pawenn summary of 47 Google reviews from April – October 2026
Numerous shoppers celebrate individual associates, particularly cashier Devine and helpful floor clerks, for their cheerful demeanor and patient assistance. Regular patrons appreciate staff who help carry heavy supplies and guide product choices. However, other reviewers cite instances of unhelpful staff and unprofessional remarks on the retail floor.
The Boerum Hill superstore provides an organized layout and extensive selection of pet foods, cages, and accessories. While shoppers appreciate store cleanliness and consistent product availability, parking represents a significant challenge. Visitors frequently report having to rely on expensive commercial garages due to congested street parking.
Feedback concerning pet services and live animals reveals notable customer anxiety. Several pet parents express dissatisfaction with the grooming salon, citing severe haircuts, communication breakdowns regarding pet vaccination requirements, and concerns over fish department maintenance following losses of purchased aquatic pets.
Dedicated customer parking is not provided, and street parking in Boerum Hill is limited, leading many drivers to use paid garages.
Yes, the store operates a grooming salon for dogs, though owners advise confirming specific grooming styling instructions in advance.
Yes, the store partners with local rescue groups to host cat adoption areas inside the facility.
Summary of public Google reviews; pawenn does not verify them.
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