Pawenn

Pet Shops

PetSmart

12960 Park Central, San Antonio, TX 78216, District 9

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Address

12960 Park Central, San Antonio, TX 78216, District 9

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Good to know

  • Order online, pick up in store
  • Delivery
  • Grooming on site

As the place states it on its own website.

About

Pet shop in District 9, San Antonio

PetSmart on Park Central supplies local pet owners with animal food, essentials, and accessories. The facility includes on-site pet grooming, dog training classes, PetsHotel boarding, and curbside pickup.

Opening hours

Monday
9:00 AM⁠–⁠9:00 PM
Tuesday
9:00 AM⁠–⁠9:00 PM
Wednesday
9:00 AM⁠–⁠9:00 PM
Thursday
9:00 AM⁠–⁠9:00 PM
Friday
9:00 AM⁠–⁠9:00 PM
Saturday
9:00 AM⁠–⁠9:00 PM
Sunday
10:00 AM⁠–⁠7:00 PM

Hours checked 16 Oct 2026 · source

What customers say

pawenn summary of 34 Google reviews from April – October 2026

All reviews on Google
Mixed11 of 34 reviews

Mixed reception from store and salon staff

Customer reviews reflect varying experiences with the store team. Many visitors speak warmly of attentive cashiers, polite floor associates who assist with fish selection, and diligent dog trainers. However, other shoppers report unfriendly and sarcastic service at the cash registers, alongside complaints regarding salon groomers who failed to follow client instructions.

Mostly positive9 of 34 reviews

Spacious store and pet-friendly environment

Pet owners value the broad selection of pet food, dog toys, and wellness supplements available at the Park Central branch. Customers frequently mention bringing their leashed dogs inside the shop to browse treats and supplies together. The only notable concern raised in the retail section involves occasional stock shortages and neglected feeder insects.

Mixed5 of 34 reviews

In-store pets and reptile care concerns

Reviewers highlight welcoming animal-friendly policies, including on-site cat adoption viewing and positive observations of supervised dog training sessions. Visitors enjoy bringing family pets along for shopping trips. However, one customer noted disappointing conditions in the terrarium section, observing poor care and dead feeder insects in retail enclosures.

Questions owners ask

Are leashed pets allowed inside the store?

Yes, customers regularly bring their leashed dogs into the shop to browse treats, supplies, and toys alongside their owners.

Does this PetSmart location offer dog training classes?

Yes, visitors note seeing group dog training classes conducted in dedicated areas of the store.

Can customers view cats available for adoption?

Reviewers mention interacting with rescue cats housed in the in-store adoption centre.

Summary of public Google reviews; pawenn does not verify them.

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