Pet Shops
4550 W Pico Blvd, Los Angeles, CA 90019, Central
Contact the business directly - pawenn takes no fees.
Pet shop in Central, Los Angeles
PetSmart Midtown offers pet nutrition, accessories, and supplies for dogs, cats, fish, birds, and small pets. Services at this location include pet grooming, positive dog training courses, and adoption events in partnership with animal welfare rescues. Curbside order pickup is available.
Opening hours
Hours checked 9 Oct 2026 · source
pawenn summary of 112 Google reviews from April – October 2026
Many shoppers praise store associates for their warm customer service, helpful directions in the aisles, and welcoming assistance during checkout. On the other hand, multiple dissatisfied customers report frustrating experiences with management communication, unhelpful telephone support, and cashier shortages that leave staff overwhelmed during peak store hours.
Pet owners value this large retail location for its extensive stock of cat and dog food brands, pet habitats, and treats. Several shoppers appreciate easy parking access and spacious aisles, though critical customers noted disappointing facility changes including the removal of public restrooms and an instance of poorly maintained rental equipment.
A frequent complaint among reviewers centers on prolonged wait times and bottlenecked checkout lines. Shoppers report standing in lines with ten to twenty customers during both weekdays and weekends due to undermanned registers, with several pet owners advising future visitors to anticipate delays when purchasing items in person.
Yes, multiple reviewers report long register lines with ten to twenty shoppers, advising visitors to expect delays.
Yes, visitors mention convenient and plentiful parking available near the store entrance.
Yes, customers and delivery drivers report quick turnaround for pre-ordered items and online order pickups.
Reviewers note that public restrooms were discontinued for customers at this location.
Summary of public Google reviews; pawenn does not verify them.
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