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Pet Shops

Primrose Hill Pet Pavilion

132 Regent's Park Rd, London NW1 8XL, United Kingdom, Camden

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Address

132 Regent's Park Rd, London NW1 8XL, United Kingdom, Camden

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Good to know

  • Grooming on site

As the place states it on its own website.

About

Pet shop in Camden, London

Primrose Hill Pet Pavilion is located on Regent's Park Road. The boutique features pet foods, treats, and accessories alongside an in-store grooming salon.

Opening hours

Monday
09:30⁠–⁠18:00
Tuesday
09:30⁠–⁠18:00
Wednesday
09:30⁠–⁠18:00
Thursday
09:30⁠–⁠18:00
Friday
09:30⁠–⁠18:00
Saturday
09:30⁠–⁠18:00
Sunday
10:00⁠–⁠17:00

Hours checked 16 Oct 2026 · source

What customers say

pawenn summary of 6 Google reviews from April – October 2026

All reviews on Google
Mixed4 of 6 reviews

Mixed feedback regarding customer service

Several pet owners praise individual groomers like Stephen for their polite manners, skillful styling, and warm approach towards pets. However, another client reported an unhelpful and defensive response from management when querying a missed booking. Reviewers note that while styling staff are skilled, management interactions have drawn criticism.

Mostly positive3 of 6 reviews

Neat trims and coat styling

Clients frequently express satisfaction with dog grooming results, praising thorough trims, clean styling, and attentive coat detailing. Pet owners note that groomers followed specific instructions carefully, such as shortening coats for warm weather while retaining traditional feathering. Reviewers report that dogs left the salon looking well groomed.

Mostly negative3 of 6 reviews

Concerns over scheduling and communication

Reviewers raise serious concerns regarding booking reliability and front-of-house communication. Disappointed clients cite appointments being lost without explanation or abruptly cancelled just thirty minutes before the scheduled time with no alternatives offered. Pet owners report that handling of scheduling errors felt defensive and unaccommodating.

Questions owners ask

What services are offered at Primrose Hill Pet Pavilion?

The boutique provides dog and cat grooming alongside a curated selection of premium pet foods, accessories, and pet care supplies.

Can specific styling cuts be requested for dogs?

Yes, clients highlight that groomers consult with owners on styling preferences, accommodating specific trim lengths and breed-specific styles.

What issues have reviewers reported with bookings?

Some clients reported appointment mix-ups or last-minute cancellations, advising pet owners to confirm grooming bookings in advance.

How do reviewers rate the individual grooming stylists?

Clients praise the gentle handling and attention to detail shown by individual groomers when styling dogs' coats.

Summary of public Google reviews; pawenn does not verify them.

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