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Veterinary clinic in Maryvale, Phoenix
Santis Pet Clinic provides companion animal care in West Phoenix. The clinic offers bilingual customer service and patient consultations in English and Spanish. Appointments and consultations are arranged by calling the clinic directly.
Staff speak Spanish
Opening hours
Hours checked 16 Oct 2026 · source
pawenn summary of 7 Google reviews from April – October 2026
Many clients express deep appreciation for Dr. Santi Bañez, praising his calm demeanor, empathy, and dedication to saving pets from unnecessary procedures. However, overall feedback regarding clinic personnel is divided. While several pet owners report courteous service, others criticize rushed interactions and dismissive technician remarks during visits.
Reviewers highlight instances where accurate diagnoses and targeted medical therapies successfully resolved severe health conditions, such as acute pancreatitis. Grateful clients credit the doctor with preventing unnecessary surgeries. Conversely, a critical reviewer felt an allergy diagnosis was speculative and based more on paperwork than physical examination.
Several pet owners praise the clinic for providing gentle, reliable care that helps their dogs recover comfortably from illnesses. In sharp contrast, one client expressed strong distress over rough physical handling by a veterinary assistant during an intake exam. Reviewers emphasize that consistent, gentle handling is vital when caring for vulnerable animals.
Yes, the clinic provides bilingual veterinary care and client consultations in both English and Spanish.
Yes, clients recount seeking second opinions that successfully resolved pet health issues without costly emergency surgeries.
Reviews on pricing vary; some clients describe treatments as reasonably priced, while others consider specific services such as vaccinations expensive.
Clients report that wait times can be lengthy during busy mornings, recommending calling ahead to verify practitioner availability.
Summary of public Google reviews; pawenn does not verify them.
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