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Pet Hotels

Second Home Pet Resort

747 E Thunderbird Rd, Phoenix, AZ 85022, North Mountain

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Address

747 E Thunderbird Rd, Phoenix, AZ 85022, North Mountain

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Prices

Checked 16 Oct 2026 · price list 1, price list 2, price list 3Prices as published by the place on the date shown. They can change - confirm before you book.

Good to know

  • Takes cats
  • Outdoor run

As the place states it on its own website.

About

Pet hotel in North Mountain, Phoenix

Second Home Pet Resort provides luxury pet accommodations in Phoenix with separate dog suites and multi-level cat condos. Amenities include all-day daycare, shaded outdoor turf yards with water features, and overnight staff.

Opening hours

Monday
7:00 AM⁠–⁠6:00 PM
Tuesday
7:00 AM⁠–⁠6:00 PM
Wednesday
7:00 AM⁠–⁠6:00 PM
Thursday
7:00 AM⁠–⁠6:00 PM
Friday
7:00 AM⁠–⁠6:00 PM
Saturday
8:00 AM⁠–⁠5:00 PM
Sunday
10:00 AM⁠–⁠5:00 PM

Hours checked 16 Oct 2026 · source

What customers say

pawenn summary of 7 Google reviews from October 2024 – October 2026

All reviews on Google
Mostly positive6 of 7 reviews

Attentive care and play sessions

Most pet owners highlight the attentive care provided during overnight boarding and daycare stays. Reviewers appreciate regular photo updates showing dogs enjoying the play pool and comfortable suites. However, one client reported medical complications and injuries following boarding, whilst the majority express confidence in leaving companion animals at the resort.

Mostly positive4 of 7 reviews

Welcoming and patient boarding staff

Clients frequently commend the resort attendants and front desk personnel for their helpful and welcoming approach. Pet owners note that attendants spend time answering questions thoroughly and easing anxiety for first-time boarders. Reviewers describe team members as caring individuals who accommodate specific routines and medication schedules.

Mixed4 of 7 reviews

Regular updates and billing feedback

Communication regarding pet stays is generally praised by owners who receive consistent photo reports and webcam access. Nonetheless, client experiences vary when resolving administrative issues, with one customer noting frustration over unexpected price increases and dispute handling, whereas most praise prompt messaging before collection.

Questions owners ask

Do dogs have access to pool playtime during boarding?

Yes, pet owners report that dogs can participate in supervised play sessions at the outdoor splash pool.

Is live webcam viewing available for boarded pets?

Yes, clients note that suites include options for round-the-clock camera access to check on animals.

Does Second Home Pet Resort board cats as well as dogs?

Yes, reviewers confirm boarding cats with individual attention, feeding routines, and daily progress cards.

Are daily updates sent to pet owners during their travels?

Yes, clients appreciate receiving regular photographs, short video clips, and notes during pet stays.

Summary of public Google reviews; pawenn does not verify them.

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