Grooming
The Forge Retail Park, 71 Biggar St, Glasgow G31 4BH, United Kingdom, Calton
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Checked 16 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.
As the place states it on its own website.
Grooming salon in Calton, Glasgow
The Groom Room Glasgow Forge is a pet salon situated within Pets at Home at the Forge Retail Park. The salon accommodates dogs of all sizes with bathing, breed trimming, nail clipping, and coat care treatments. Appointments can be scheduled online or in person.
Opening hours
Hours checked 16 Oct 2026 · source
pawenn summary of 5 Google reviews from October 2025 – October 2026
Several clients express severe disappointment with staff conduct at the salon. Reviewers describe argumentative interactions with groomers during appointments and report feeling dismissed when raising concerns about their pets, leading multiple dog owners to state they will not return.
Pet owners report significant frustration with communication from the salon team. Reviews highlight abrupt cancellations via phone calls or text messages just one day before scheduled visits, alongside unaddressed complaints and disputes over unrefunded booking deposits.
Multiple reviewers report persistent scheduling problems, noting that booked grooming sessions were repeatedly cancelled twenty-four hours in advance. Clients note that alternate dates were not promptly offered, causing significant disruption for owners trying to groom their dogs.
Recent reviews indicate frequent last-minute cancellations by the salon, often notified only a day before the booked slot without convenient alternatives.
Feedback from the past year has been critical, with owners reporting uneven haircuts and stressful handling during nail trims for anxious pets.
Clients have reported difficulties obtaining deposit refunds following cancellations initiated by the branch, advising owners to clarify cancellation terms beforehand.
Summary of public Google reviews; pawenn does not verify them.
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