Grooming
219 Heath Way, Shard End, Birmingham B34 6QU, United Kingdom, Bromford & Hodge Hill
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Checked 16 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.
As the place states it on its own website.
Grooming salon in Bromford & Hodge Hill, Birmingham
The Pet Palace is a grooming salon based in Shard End, serving East Birmingham and Solihull. The team provides dog and cat grooming, puppy introductions, styling, and small pet treatments in separate animal rooms with a secure outdoor yard.
Opening hours
Hours checked 16 Oct 2026 · source
pawenn summary of 14 Google reviews from April – October 2026
Pet owners consistently praise Tracey, Alice, and the entire salon staff for their welcoming demeanour and attentive listening. Clients appreciate how staff take time to discuss individual coat styling preferences, calm nervous pets before grooming sessions, and communicate clearly about each animal's needs.
Reviewers frequently compliment the quality of full cuts, washes, and hygiene trims, noting that dogs and cats return home looking immaculate and smelling fresh. Many owners mention receiving compliments from neighbours on their pets' coats following appointments at the Shard End grooming parlour.
Customers highlight the salon's gentle technique with nervous rescue dogs, reactive pets, and feisty cats. Pet parents share that even animals that usually dislike grooming or ear cleaning remain relaxed and happy, with cats showing affection toward staff thanks to the quiet dedicated rooms and patient handling.
Yes, the salon provides specialised cat grooming and styling services in separate animal rooms.
Reviewers highlight that staff take time to soothe anxious animals and allow outdoor play to ensure pets feel calm.
Appointments are standard, though reviewers occasionally secure same-day slots depending on parlour availability.
The salon is situated on Heath Way in Shard End, serving East Birmingham and Solihull pet owners.
Summary of public Google reviews; pawenn does not verify them.
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