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Veterinary Clinics

Vetco Total Care

2501 W Happy Valley Rd Ste 6, Phoenix, AZ 85085, Deer Valley

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Address

2501 W Happy Valley Rd Ste 6, Phoenix, AZ 85085, Deer Valley

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Average prices in Phoenix

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Good to know

  • Online booking

As the place states it on its own website.

About

Veterinary clinic in Deer Valley, Phoenix

Vetco Total Care Animal Hospital in Deer Valley is located inside Petco on Happy Valley Road. The hospital provides companion animal care including routine wellness examinations, vaccinations, dental cleanings, and soft tissue surgical procedures.

Specialties

SurgeryDentistry

Opening hours

Monday
8:00 AM⁠–⁠6:00 PM
Tuesday
8:00 AM⁠–⁠6:00 PM
Wednesday
8:00 AM⁠–⁠6:00 PM
Thursday
8:00 AM⁠–⁠6:00 PM
Friday
8:00 AM⁠–⁠6:00 PM
Saturday
8:00 AM⁠–⁠5:00 PM
Sunday
Closed

Hours checked 16 Oct 2026 · source

What customers say

pawenn summary of 12 Google reviews from April – October 2026

All reviews on Google
Mostly negative8 of 12 reviews

Frequent complaints concerning clinic staff

Reviewers voice substantial dissatisfaction with the clinic personnel, describing condescending attitudes, unhelpful front desk interactions, and dismissive treatment during appointments. While a couple of pet owners appreciated friendly care for their cat, the majority of recent feedback criticises unprofessional and hostile behaviour.

Mostly negative5 of 12 reviews

Communication breakdowns and cancelled bookings

Clients report significant communication difficulties with the practice. Pet owners highlight abrupt last-minute appointment cancellations, poor telephone support when coordinating prescriptions with outside pharmacies, and unhelpful responses from staff when addressing urgent concerns about sick pets.

Mostly negative3 of 12 reviews

Unexpected fees and high medication prices

Pet owners raise concerns regarding veterinary pricing transparency. Several reviewers describe unexpected repeat charges for vaccination packages, billing discrepancies with store wellness plans, and medication prices marked up significantly compared to retail pharmacies, leading to dissatisfaction.

Questions owners ask

How do reviewers describe the clinic staff?

Recent reviews are predominantly critical, with clients citing unhelpful front desk service and condescending interactions.

Can prescription medications be filled through external pharmacies?

Some clients report difficulties and delays when trying to coordinate prescriptions between the clinic and outside pharmacies.

What do clients say about veterinary pricing transparency?

Reviewers express frustration over unexpected charges for vaccine packages and high prescription markups.

Does the hospital accommodate routine vaccination visits?

Yes, the practice offers routine vaccination packages, though reviewers advise clarifying costs and coverage in advance.

Summary of public Google reviews; pawenn does not verify them.

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