Vetco Total Care

Reviewers warmly commend the medical team, noting that Dr. Urrea and the veterinary technicians deliver gentle, compassionate care for sick pets. Several clients praise their tireless efforts during medical emergencies. However, other pet owners reported encountering rude and dismissive attitudes from the front reception personnel.

Pet parents highlight the tender care provided to fragile animals, such as pugs undergoing glaucoma therapy and young rescue kittens. Reviewers state that clinical staff show genuine affection toward animals and maintain a calm, reassuring environment during examinations and medical treatments to minimize stress for sick pets.

While veterinary doctors receive praise for explaining diagnosis details and treatment options thoroughly, communication at the front desk draws consistent criticism. Multiple clients reported rude responses when inquiring about estimated wait times, noting that receptionists seemed unhelpful and unwilling to answer basic questions.