Pawenn

Veterinary Clinics

Vets for Pets - Richmond

413-415 Upper Richmond Rd W, London SW14 7PJ, United Kingdom, Richmond upon Thames

4.7(356 · Google)Above city average

Get in touch

Instagram

Address

413-415 Upper Richmond Rd W, London SW14 7PJ, United Kingdom, Richmond upon Thames

Contact the business directly - pawenn takes no fees.

Prices

Checked 16 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.

Good to know

  • Issues EU pet passports

As the place states it on its own website.

About

Veterinary clinic in Richmond upon Thames, London

Vets for Pets Richmond is situated on Upper Richmond Road West. The practice provides routine health examinations, booster vaccinations, microchipping, dental care, digital radiography, ultrasound imaging, and surgical procedures. Emergency care outside working hours is provided in partnership with Medivet 24 Hour Richmond.

Emergency: Emergency cover Even if we are closed, we have your pet covered.

Specialties

SurgeryDentistryUltrasoundX-rayLaboratory

Opening hours

Monday
08:00⁠–⁠19:00
Tuesday
08:00⁠–⁠19:00
Wednesday
08:00⁠–⁠19:00
Thursday
08:00⁠–⁠19:00
Friday
08:00⁠–⁠19:00
Saturday
09:00⁠–⁠18:00
Sunday
Closed

Hours checked 16 Oct 2026 · source

What customers say

pawenn summary of 7 Google reviews from April – October 2026

All reviews on Google
Mixed6 of 7 reviews

Helpful clinicians alongside billing disputes

Feedback regarding veterinary staff is divided between high praise and notable disappointment. Several pet owners warmly highlight attentive surgeons and empathetic nurses who provided supportive post-operative care and condolence cards. Conversely, critical reviews describe staff as financially driven and unhelpful during urgent consultations. The team's bedside manner receives varying appraisals.

Mixed5 of 7 reviews

Contrasting experiences in patient welfare

Client reports on animal care present contrasting experiences. Longstanding pet parents appreciate thorough examinations, thoughtful dietary suggestions, and dedicated surgical treatment for recovering pets. However, frustrated owners claim that painful conditions were left unmanaged while waiting for diagnostic test results. Pet owners advise discussing urgent treatment protocols directly with attending clinicians.

Mixed3 of 7 reviews

Varied reception and case communication

Communication from the surgery receives mixed ratings from pet owners. Several reviewers commend veterinary surgeons who made repeated phone calls to provide timely updates following X-rays and operations. In contrast, other clients report feeling uninformed on treatment days and describe delays in receiving critical laboratory findings. Clearer diagnostic updates would improve client reassurance.

Questions owners ask

How do veterinary surgeons communicate surgical progress?

Satisfied clients report that attending veterinarians made multiple phone calls to provide thorough updates following imaging and surgery.

What concerns exist regarding consultation fees and pricing?

Critical reviewers report feeling pressured by high fees and recommend clarifying consultation inclusions and costs in advance.

How clean and equipped is the Richmond practice?

Pet parents describe the veterinary clinic as clean, well presented, and conveniently located with broad clinical facilities.

Summary of public Google reviews; pawenn does not verify them.

Location

Open in Maps

Reviews

No reviews yet - been here with your pet? Be the first.

Leave a review

Your name, rating and review will be shown publicly on this listing. Privacy Policy

Keep exploring

More veterinary clinics nearby

See all