West Village Veterinary Hospital has provided veterinary medicine to dogs and cats in the West Village, Chelsea, and Greenwich Village since 1979. The facility offers routine wellness check-ups, dental cleanings, soft-tissue surgeries, urgent care visits, and nutritional guidance for urban companion pets.

Specialties

SurgeryDentistry

Opening hours

Monday: 7:30 AM⁠–⁠8:00 PM
Tuesday: 7:30 AM⁠–⁠8:00 PM
Wednesday: 7:30 AM⁠–⁠8:00 PM
Thursday: 7:30 AM⁠–⁠8:00 PM
Friday: 7:30 AM⁠–⁠8:00 PM
Saturday: 9:00 AM⁠–⁠4:00 PM
Sunday: 9:00 AM⁠–⁠4:00 PM

Hours checked 7 Oct 2026 · source

What customers say

pawenn summary of 29 Google reviews from April – October 2026

All reviews on Google

Mostly positive24 of 29 reviews

Approachable practitioners praised for detailed consultations

Clients frequently commend the clinical team for their warmth, expertise, and consistent attentiveness. Reviewers highlight Dr. Hildenbrand, Dr. Denton, and Dr. Lee for taking time to explain complex medical decisions without rigidity and remembering pets across multiple visits. While several negative reviews cite interpersonal frustration or perceived arrogance, the prevailing sentiment describes a kind and capable staff.

Mostly positive9 of 29 reviews

Calming pheromones and compassionate physical examinations

Pet parents report that veterinarians and veterinary technicians handle animals with notable patience and gentleness. Reviewers mention that the clinic uses comforting measures, such as spraying synthetic pheromones, to help anxious cats and dogs relax during appointments. Owners of medically complex senior pets express deep gratitude for the supportive care their companions receive during checkups and exams.

Mostly negative5 of 29 reviews

Effective senior care amid diagnostic disputes

Clinical results and diagnostic outcomes show a negative balance among recent reviews. While multiple pet owners describe excellent ongoing management for senior animals and successful emergency care for suspected poisoning, other clients report severe diagnostic disappointments. Unfavorable reviews describe missed skin conditions, unexplained scabs following visits, and delayed identification of critical feline illness.

Questions owners ask

Does the clinic use calming techniques for anxious pets?

Yes, reviewers note that the staff spray calming pheromones and handle anxious dogs and cats with patience to reduce exam stress.

How does the hospital handle emergency or urgent cases?

Clients report prompt care with minimal waiting during time-sensitive emergencies, including suspected poisoning incidents.

Can prescriptions be filled through third-party online pet pharmacies?

Reviewers note that the practice prefers fulfilling medications in-house, which has led to questions from clients seeking outside online pharmacies.

Summary of public Google reviews; pawenn does not verify them.

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