Pawenn

Veterinary Clinics

Banfield Pet Hospital

5500 Greenville Ave Ste 900, Dallas, TX 75206

3.7(200 · Google)Above city average

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Address

5500 Greenville Ave Ste 900, Dallas, TX 75206

Contact the business directly - pawenn takes no fees.

Prices

  • City average $93 · $21.05 less
    Office visit
    $71.95
  • Cat neutering (male)
    Under 6 months
    $221.95
  • Cat spaying (female)
    Under 6 months
    $318.95
  • Dog spaying (female)
    Under 6 months
    $457.95

Checked 16 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.

Good to know

  • Pharmacy on site

As the place states it on its own website.

About

Banfield Pet Hospital provides preventive petcare and veterinary medicine inside PetSmart on Greenville Avenue in Dallas. Services encompass comprehensive wellness examinations, routine vaccinations, dental cleanings, microchipping, and routine soft-tissue surgery. Preventive care packages are available alongside individual appointments.

Emergency: Non-emergency clinic; life-threatening emergencies referred to local emergency veterinary hospitals.

Specialties

SurgeryDentistry

Opening hours

Monday
7:00 AM⁠–⁠6:00 PM
Tuesday
7:00 AM⁠–⁠6:00 PM
Wednesday
7:00 AM⁠–⁠6:00 PM
Thursday
7:00 AM⁠–⁠6:00 PM
Friday
7:00 AM⁠–⁠6:00 PM
Saturday
7:00 AM⁠–⁠6:00 PM
Sunday
9:00 AM⁠–⁠5:00 PM

Hours checked 16 Oct 2026 · source

What customers say

pawenn summary of 14 Google reviews from April – October 2026

All reviews on Google
Mostly negative8 of 14 reviews

Disputed customer communication and wellness plans

Several pet owners report significant communication breakdowns regarding preventive wellness packages and diagnostic procedures. Clients describe feeling uninformed about coverage limits or misdiagnosed without adequate consultation. Conversely, satisfied visitors highlight veterinary consultations where clinical findings and itemised invoices were explained clearly before treatment.

Mixed6 of 14 reviews

Contrasting impressions of clinic personnel

Experiences with veterinary personnel are sharply divided between warm care and administrative friction. Some pet parents praise compassionate veterinarians who thoroughly examine unwell animals and phone with clinical updates. However, multiple visitors cite blunt or dismissive front-desk encounters when addressing appointment complications or plan queries.

Mixed6 of 14 reviews

Mixed scheduling and lobby waiting times

Clients express differing views on appointment punctuality and visit scheduling at this location. Some owners appreciate same-day drop-off accommodations for urgent conditions and swift routine check-ups. In contrast, other reviewers complain of waiting over thirty minutes despite confirmed bookings, with occasional cancelled appointments upon arrival.

Questions owners ask

Does this Banfield hospital accept same-day drop-off appointments?

Yes, clients note that staff accommodated same-day drop-off visits when urgent medical issues such as infections occurred.

Are consultation costs discussed prior to treatment?

Reviewers mention that veterinary staff outline anticipated procedure and medication fees in advance to prevent unexpected bills.

Can appointments be booked online for this location?

Yes, pet owners can schedule visits and manage preventive health plans through Banfield's website and app.

How do clients describe waiting times for scheduled visits?

Experiences vary; several owners were seen promptly, whereas others experienced delays exceeding thirty minutes.

Summary of public Google reviews; pawenn does not verify them.

Location

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