Pet Hotels
1628 N Elston Ave, Chicago, IL 60642, West Town (Wicker Park / Bucktown / Ukrainian Village)
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Pet hotel in West Town (Wicker Park / Bucktown / Ukrainian Village), Chicago
Best Friends Pet Hotel in Chicago provides overnight boarding, doggy day camp, grooming, and training. The facility features climate-controlled suites, multi-level cat condos, outdoor play yards, and webcam access.
Opening hours
Hours checked 10 Oct 2026 · source
pawenn summary of 16 Google reviews from April – October 2026
Pet owners repeatedly report that their dogs and cats return home cheerful, energetic, and well-adjusted after boarding or daycare. Reviewers praise the attentive handling of special needs, including complex medical regimens and post-procedure monitoring, noting that animals receive genuine love and reassurance.
The boarding team receives widespread acclaim for being friendly, accommodating, and detail-oriented. Reviewers appreciate staff members who follow feeding and medication instructions diligently, communicate promptly during emergencies, and keep pet parents updated with regular notes and report cards.
Clients praise the facility's cleanliness, spaciousness, and overall organization. Pet parents particularly value the live webcam access in play areas, which provides reassuring visibility into their dogs' daily socialization, exercise, and interaction with caregivers while traveling.
Yes, clients frequently highlight the live webcams and photo updates that allow them to observe their pets playing and resting.
Reviewers describe diligent administration of medications and prompt, proactive coordination with veterinary care when medical issues arise.
Yes, clients report positive boarding experiences for both felines and canines, noting easy check-in and accommodating staff.
Summary of public Google reviews; pawenn does not verify them.
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