Pet Hotels
350 N Laflin St, Chicago, IL 60607, Near West Side (West Loop / Greektown / Little Italy)
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Pet hotel in Near West Side (West Loop / Greektown / Little Italy), Chicago
Pet Care Plus provides dog boarding, dog daycare, grooming, and cat boarding in Chicago's West Loop. The facility features indoor and outdoor play spaces, an in-ground dog swimming pool, multi-level cat condos, and 24-hour supervision.
Opening hours
Hours checked 10 Oct 2026 · source
pawenn summary of 23 Google reviews from April – October 2026
Most pet owners highlight the warmth, attentiveness, and patience of the boarding attendants and front desk staff. Clients note that team members remember dogs by name and accommodate special medical schedules. One reviewer felt recent staffing changes led to indifferent attitudes.
Reviewers frequently describe dogs returning home happy, energetic, and well-adjusted after boarding stays and group play sessions. Owners appreciate that handlers hand-feed nervous eaters and provide tailored activity packages, though one client noted their pet felt stressed.
Clients regularly praise the daily photo updates and report cards sent during boarding stays, noting they offer reassurance while traveling. Facility staff are responsive when discussing scheduling and party plans, though one client reported a dispute over reservation records.
Yes, clients frequently report receiving daily report cards and photos of their pets during daycare and boarding.
Yes, reviewers note that handlers accommodate customized feeding routines and medication schedules.
Yes, clients mention that live cameras allow pet owners to observe play areas during daycare hours.
Summary of public Google reviews; pawenn does not verify them.
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