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Pet shop in The Bronx, New York
Gabby Pets is a storefront pet supply shop located on Grand Concourse in the Bronx, stocking pet food, gear, and daily care essentials.
Opening hours
Hours checked 7 Oct 2026 · source
pawenn summary of 10 Google reviews from October 2025 – October 2026
Customer sentiment highlights marked frustration with staff and management. While one shopper found a store clerk polite and pleasant, multiple reviewers voice disappointment with aggressive sales tactics, refusal to process straightforward merchandise exchanges, and dismissive customer service. Long-time patrons frequently lament a decline in personal attention following changes in shop leadership.
Reviewers express strong dissatisfaction with the store's current pricing structure across both supplies and services. Pet owners complain that basic grooming rates have escalated sharply from historical levels. Additionally, customers report high costs for puppies, questionable billing add-ons, and expensive retail items that fail to match the overall quality of service delivered.
Shoppers note significant physical changes to the storefront and its merchandise selection. While one long-term visitor celebrated the shop remaining open for years, others criticize the removal of indoor seating, forcing clients to wait outside in cold weather during grooming. Furthermore, reviewers note a restricted inventory with fewer product varieties than expected.
Yes, the shop provides grooming and nail trimming for cats and dogs, though several recent reviewers reported steep price increases.
Recent feedback indicates that the former indoor seating area was removed, requiring pet owners to stand or wait outside the store.
Reviewers note that staff can be rigid regarding exchanges and transactions, advising shoppers to verify product selections prior to purchase.
Summary of public Google reviews; pawenn does not verify them.
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