Mostly negative7 of 7 reviews
Serious concerns over animal welfare
Most reviewers express serious concern regarding the housing conditions of animals in the store. Shoppers highlight cramped cages for rodents, rabbits lacking water access, sickly aquarium fish, and inaccurate sex determination by staff when selling pet rats.
Mostly negative6 of 7 reviews
Blocked aisles and cluttered shopping space
Shoppers criticize the retail floor layout at the al. Hallera branch. Reviews note warehouse delivery pallets obstructing pathways, difficult navigation through cramped aisles, elevated noise, and poor cleanliness, all of which negatively impact the shopping experience.
Mostly negative5 of 7 reviews
Critical remarks regarding staff conduct
Reviews of the store personnel are predominantly critical. Shoppers mention unsolicited remarks by staff regarding the temperament of visiting dogs, contentious disputes during customer complaints, and unfulfilled phone call commitments regarding pet orders.
Summary of public Google reviews; pawenn does not verify them.