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As the place states it on its own website.
Pet shop in Kowale, Wrocław
Aquarium store with a showroom located on ul. Kwidzyńska in Wrocław. The store supplies freshwater aquariums, aquarium plants, LED lighting, external and internal filtration, water conditioning and aquascaping tools. Customers can shop on site or order online with home delivery.
Opening hours
Hours checked 2 Oct 2026 · source
pawenn summary of 79 Google reviews from April – October 2026
Customers appreciate the rich selection of aquatic plants, hardscape stones, driftwoods, and technical gear in the showroom. However, online shoppers raise notable concerns regarding inventory discrepancies and the packaging quality of delicate goods during courier transportation.
Many online customers sharply criticize dispatch delays and slow order processing times. Reviewers report that parcel delivery frequently takes significantly longer than promised on the website, causing particular frustration for those awaiting temperature-sensitive live plants.
Opinions regarding customer service are mixed. Physical showroom advisors receive compliments for competent setup guidance, whereas remote helpline and complaint handling staff face critique for slow communication and prolonged resolution of refunds and damaged shipments.
Yes, the physical showroom on ul. Kwidzyńska allows shoppers to choose live plants and hardscape in person.
Reviews highlight frequent shipping delays, advising buyers to order well in advance of setup deadlines.
Yes, showroom consultants are commended for practical guidance on fertilization and filtration choices.
Summary of public Google reviews; pawenn does not verify them.
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