Veterinary Clinics
4727 Frankford Rd #365, Dallas, TX 75287
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Checked 17 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.
As the place states it on its own website.
North Tollway Pet Hospital provides comprehensive medical, surgical, and dental services for companion animals in Dallas. Established in 1994, the clinic offers in-house diagnostics, routine wellness checkups, vaccinations, and treatment for avian and exotic pets.
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Opening hours
Hours checked 17 Oct 2026 · source
pawenn summary of 12 Google reviews from April – October 2026
Feedback regarding veterinary personnel is sharply divided between clinicians and reception staff. Multiple clients praise Dr Duane Maxwell and veterinary technician Thomas for their attentiveness, compassion, and clear explanations. In contrast, several reviewers criticise Dr Susan Pasagic and front desk staff for curt communication, dismissive attitudes, and administrative mistakes.
Pet owners appreciate the hospital's clinical capability in treating non-traditional pets alongside cats and dogs. Reviewers describe successful medical visits and examinations for rescue canines, bearded dragons, and recovering turtles. Clients highlight that veterinary staff handle both exotic animals and family pets with care and gentleness.
While one pet parent noted a fair initial office consultation fee, several clients express significant dissatisfaction with overall pricing. Reviewers report being quoted lower estimates before receiving substantially higher final invoices for exotic pet visits. Others complain about being charged repeat laboratory fees following clinical scheduling mix-ups.
Yes, clients bring exotic animals including bearded dragons, rabbits, and turtles for medical evaluations.
Several reviewers note reviewing microscopic samples and bloodwork results directly with doctors during their visits.
Clients advise proactively confirming telephone details and checking on laboratory result timelines with reception.
Pet owners consistently praise Dr Maxwell for his thorough, supportive, and compassionate bedside manner.
Summary of public Google reviews; pawenn does not verify them.
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