Pet Shops
17815 La Cantera Pkwy, San Antonio, TX 78257, District 8
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Contact the business directly - pawenn takes no fees.
As the place states it on its own website.
Pet shop in District 8, San Antonio
PetSmart on La Cantera Parkway provides food, toys, and gear for dogs, cats, and small animals. The store features pet grooming, training classes, pet adoptions, and curbside pickup.
Opening hours
Hours checked 16 Oct 2026 · source
pawenn summary of 23 Google reviews from April – October 2026
Shopper reviews present contrasting opinions about the store environment. Several customers enjoy a clean shop floor, good supplies of flea treatments, and welcoming adoption events for rescue cats. Conversely, multiple visitors express serious concerns regarding aquatic hygiene, citing cloudy water and dead fish in display tanks, alongside delivery partner issues.
Communication from store and salon personnel is a frequent source of client complaints. Disappointed pet owners describe contentious arguments with groomers regarding dog breed classifications, arbitrary handling fees, and refusals to honour manufacturer coupons. Several reviewers report rude phone interactions and an unhelpful customer service desk.
Opinions about store staff and groomers vary sharply depending on the employee encountered. Several pet parents praise dedicated stylists such as Cai and Annarose for attentive, high-quality haircuts on Poodles and Shih Tzus. However, other clients recount hostile encounters with grooming staff who refused pre-booked services or displayed argumentative attitudes.
Yes, visitors mention adopting rescue kittens and cats directly through on-site adoption partners.
Reviewers recommend booking with specific stylists like Cai or Annarose, who receive consistent praise for breed styling.
Clients report that management at this branch has declined certain manufacturer coupons for prescription wet dog food.
Summary of public Google reviews; pawenn does not verify them.
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