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Pet shop in Staten Island, New York
PetSmart on Forest Avenue is a pet supplies store serving Staten Island. Pet owners can find dog food, cat essentials, treats, and toys. The store features grooming salon services and dog training classes.
Opening hours
Hours checked 7 Oct 2026 · source
pawenn summary of 41 Google reviews from April – October 2026
Customers frequently praise retail staff members such as Marco and Andrew for their deep product knowledge and friendly assistance with specialized diets. Many shoppers feel well-supported when selecting pet nutrition. However, a number of patrons report inflexible and discourteous treatment from store managers during salon check-in.
Shoppers on Staten Island value the extensive stock of dry kibble, canned foods, and pet accessories arranged throughout the store. The retail floor offers a wide selection of items for dogs, cats, and aquatic companions, providing convenient one-stop shopping for everyday pet supplies.
Experiences in the pet grooming department vary considerably among pet parents. While some groomers are commended for soothing nervous pets, other owners report rushed nail clipping sessions and overly short shave-downs on doodles. Several reviews suggest that salon personnel could demonstrate greater patience with young puppies.
Yes, grooming services including baths, haircuts, and nail trims are provided, with appointments bookable online or by phone.
Reviewers report successfully using price matching from authorized retailers like Chewy at the cash registers.
Yes, the store features an in-store cat adoption center operated in collaboration with local animal welfare organizations.
Summary of public Google reviews; pawenn does not verify them.
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